Scammers are attempting to lure customers to transfer large sums of money into fraudulent accounts. These messages may appear alongside legitimate messages in the same thread. We will never ask you to click through a link on an email and enter personal details. We will never ask you for your details through a link in an email or SMS message. Customers are directed to a webpage that asks them to provide their NetBank login, password, card and personal details such as phone number and address.
Reports claim users receive a message from official website email addresses such as ‘email protected’ or from the messaging function within the booking app. These letters use ASIC branding and formatting to appear legitimate and claim that bank staff are under investigation. Be wary of unsolicited contact, avoid clicking on links and always verify the legitimacy of the organisation offering assistance or requesting donations.
Do not click on links within the email, or reply to the sender. A number of customers have reported receiving a fraudulent SMS that claims their NetBank access has been restricted. Do not click the link and remember to always navigate to the site you know to be the legitimate NetBank login page before entering any details.
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The scammers often claim you can make between $ $5000 a day from an investment of $350. If you’re ever unsure whether an email is legitimate, contact us /contactus or through your Relationship Manager. Scammers often impersonate widely used services such as DocuSign to steal credentials and gain unauthorised access to accounts. As well as seeking money, scammers will often attempt to obtain passports, visa numbers, and other forms of ID.
May 2024 – CommBank phishing messages
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These messages can include links to fake websites that mimic legitimate sites and ask you to enter information such as your NetBank ID, password, card details, and NetCodes. Contact us immediately or message us in the CommBank app if you’ve clicked on any links, entered your details or made any payments to scammers. The fraudulent SMS alerts the recipient that all online banking access has been locked, prompting users to click on a malicious link in the SMS to verify their identity. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their debit or credit card has been suspended and details need to be updated.
August 2024 – Confirm your details
Current versions of this message advise of a missed call and include a link to allow you to listen to a voicemail. Do not click the link, reply to the email, or provide any details. A fake email purporting to be from CommBank prompts recipients to click on a malicious link after telling them an unrecognised device has attempted to sign into their account. The links contained in the articles take you to a fake, non-CBA domain to complete the ‘Expression of Interest’ and register. These fraudulent communications inform recipients that their NetBank has been, or will be, stopped or restricted if they fail to login by clicking on a malicious link within the email and updating their details. If you have made a mistake and already done so, please message us in the CommBank app, or visit us in a branch.
- A CommBank-themed phishing email targeting customers is currently in circulation.
- Scammers often take advantage of such events to distribute fraudulent messages.
- If you received a suspicious message and haven’t clicked on it, you can report it by sending a screenshot or copy to email protected
- We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank).
Treasury Secretary Scott Bessent says the US will squeeze Iran’s economy by reinstalling sanctions, targeting banks and customers flouting the ban. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit /platinumlounges. Once enrolled, Platinum Card Members whose Card Account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access.
What is a linked account?
Our loans are repayable in weekly, fortnightly or monthly instalments. The calculation shown does not account for potential additional fees and charges, such as default or enforcement charges, which may be incurred. The maximum repayment term for each drawing against the loan is 36 months. This means most applicants receive an outcome reasonably quickly although it is not guaranteed.
Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted location, never via a link in a message. We’re aware of a large number of email and SMS messages currently circulating that urge customers to provide their details by logging on to a site impersonating NetBank directly from a link in the email or SMS. These messages contain links to websites impersonating postal delivery, however clicking them will lead to false websites that steal personal and financial information. While the messages may look legitimate, including links that appear accurate but lead to a fraudulent location, these are not from CommBank. CommBank will never ask you to enter personal or banking details via a link in an email. We will never ask you to click through a link on an email and enter personal or banking details.
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